At Pyramid Publishing, your privacy matters. This policy outlines how we collect, use, and protect your personal information before, during, and after our service process.

Information We Collect

To ensure a smooth and secure collaboration, we may collect the following details:

• Your name, company name, and professional title

• Contact details, such as phone number, email address, and website URL

We collect this information to:

• Better understand your needs and deliver personalized service

• Improve our offerings based on your preferences and feedback

• Customize your experience across our website

Data Security

We are committed to safeguarding your data. To prevent unauthorized access or disclosure, we implement robust physical, administrative, and digital safeguards.

• All data is transmitted using Secure Sockets Layer (SSL) encryption.

• We follow industry-standard protocols to secure your information during transmission and after it is stored.

• While we take all reasonable precautions, no method of data transfer or storage is 100% secure. We cannot guarantee absolute security, but we consistently work to keep your information protected.

Third-Party Disclosure

• We do not sell, rent, or share your personal information with any third party for marketing purposes.

• Your information is never disclosed without consent.

• Payment transactions are processed through verified payment gateways. These providers only access the information needed to complete the transaction and are prohibited from using it for any other purpose.

Use of Cookies

Cookies are small data files that help enhance your experience on our site.

• Cookies allow us to recognize returning visitors, track user preferences, and store items in your shopping cart.

• You can modify your browser settings to disable cookies, but doing so may impact your ability to fully utilize the site’s features.

• We may log IP addresses to diagnose server issues and gather demographic data. This data is anonymized and not linked to personal identity.

Data Handling and Confidentiality

• Your information is used strictly to fulfill services and improve your experience.

• We do not authorize any representative to collect sensitive financial information such as credit card numbers. Please do not share such data with any employee. If you do, it will be at your own risk.

• Your project may be assigned to one of our global service centers to maintain quality and efficiency. All team members are bound by non-disclosure agreements to maintain confidentiality.

Pseudonym Policy

To streamline communication, especially when you’re assigned a new project lead, we may use pseudonyms. This ensures a consistent point of contact and minimizes confusion for clients.

Email & Mobile Communication Policy

Consent:
By providing your contact information, you agree to receive emails and SMS messages related to project updates, account information, revisions, or newsletters.

Carrier Charges:
Standard data or messaging rates may apply, depending on your service provider.

Opting Out:

• To unsubscribe from emails, use the “unsubscribe” link at the bottom of any email.

• To stop SMS messages, reply with “STOP”, “Unsub”, or “Unsubscribe”.

Communication Frequency:
We aim to keep messages limited and relevant. However, you may receive more frequent communication for time-sensitive updates or service-related matters.

Confidentiality:
Your contact details are stored securely and never shared without your express consent, unless required by law.

Policy Updates

We may update this policy periodically. Please check our website for the latest version.

Contact Us

If you have any questions about this policy or how your information is handled, please reach out to us at: pyramidpublishinguk@gmail.com